1. Do you only supply original Weinig spare parts?
Yes, we exclusively supply original parts. Our focus is on ensuring the highest quality and compatibility for your machines. By using original parts, you maintain the integrity, performance, and longevity of your equipment.
2. Can you deliver worldwide?
Absolutely! We offer global shipping services and can deliver your spare parts to virtually any location around the world and regularly ship to the USA, Canada, Australia, New Zealand, South America, Asia and Europe. Whether your business is local or international, we’re equipped to handle your needs with fast and reliable delivery.
3. What information is needed for a parts request?
To process your request efficiently, we require the following details:
1. Machine model: Specify the exact model of your machine (for example Weinig Powermat 1500).
2. Serial number: Include the unique serial number of the machine.
3. Part number: Provide the specific part number, if available.
If the part number is unavailable, please include:
– A clear photo of the part.
– A detailed description of the part.
– Information on where the part is located within the machine.
By providing accurate details, we can ensure quick identification and supply of the correct spare parts.
4. How quickly can I expect delivery?
Delivery times depend on your location and the availability of the requested part. We strive to process and dispatch orders promptly, ensuring that your equipment downtime is minimized.
5. Do you offer support in identifying the required parts?
Yes! If you’re unsure about the exact part you need, our experienced team can assist you.
Send us the machine details, photos, and descriptions, and we’ll help identify the correct spare part.
6. What if I need urgent delivery?
For urgent orders, please contact us directly to discuss expedited shipping options. We will do our best to prioritize your request and ensure timely delivery.
7. How do I place an order?
Placing an order is simple:
1. Contact us with the required information (machine model, serial number, part number, or photo).
2. Our team will confirm the part details and provide a quote.
3. Once confirmed, we’ll arrange for shipping and keep you updated on delivery status.
8. Why is it important to use original Weinig parts?
Using original Weinig parts ensures:
– Optimal performance: Designed specifically for your machine.
– Longer equipment lifespan: Reduces wear and tear.